Common Mistakes to Avoid When Renewing Your Malaysian Passport. Renewing a Malaysian passport might seem straightforward, but many applicants face delays or rejections due to simple, preventable errors. Whether you apply via MyOnline Passport or visit a UTC or immigration office, avoiding these pitfalls can save time and stress. Let’s explore common mistakes and how to steer clear of them.
Photo-Related Pitfalls
a) Non-Compliant Photos
- Must be 35 × 50 mm, white background, no shadows.
- Head size should be 25–30 mm, centered within the frame .
- The photo must be in color, neutral expression, mouth closed, eyes open, full-face.
b) Improper Clothing, Glasses & Head Coverings
- Wear dark clothing, shoulders and chest covered.
- No glasses, unless medically necessary (with doctor’s certification) .
- Religious head coverings are allowed only if they do not conceal the face or cast shadows.
c) Digital Photo Upload Issues
- Digital photo must be 35 × 50 mm at 600 DPI, file size 100 KB–1 MB, JPG/PNG/BMP format
- Browser compatibility issues can lead to upload errors—switch browsers if needed.
Payment and Documentation Errors
a) Paying Incorrect Fees
- Standard adult (13–59): RM 200 for a 50‑page e-passport; children, seniors, students, disabled get RM 100 or free
- Overseas applications have same rate (~USD 45)
- Payment failure, underpayment, or wrong recipient name (should be Malaysian Immigration Department) will invalidate your application .
b) Missing or Incomplete Documents
Required documents often include:
- Old passport
- MyKad (identity card)
- Birth certificate for minors
- Official name-change/legal docs, if applicable
Online renewals (MyOnline Passport) might require MyKad photo & payment receipt
c) Form Errors
- Fill all fields accurately; consistent spelling/signature as in previous passport.
- Use only black or blue ballpoint pen—no red ink, pencil, cross-outs, erasures .
Signature & Ink‑Related Mishaps
- Ensure your handwritten signature matches that on the old passport; mismatches can delay processing .
- E-signatures are not accepted; official forms require traditional ink-signatures only.
- Stick to black or blue ink—avoid red, green, or corrections.
Other Critical Considerations
a) Name Changes
- Legally changed names need to be supported by official documents (marriage certificate, court decree, updated MyKad) .
b) Timely Renewal
- Start renewal 6–12 months before expiry—some countries demand 6 months’ validity. MyOnline processes submitted before 3 pm can yield same-day passports; later submissions may be next working day
c) Online-Only Limitations
- Some cases—biometric issues/expired passports—require in-person renewal. Errors like “ibu jari rosak” (thumbprint damaged) often force applicants to visit a UTC/immigration counter.
d) Photo Taken At Office
- Some UTC/immigration centers still require you to take photos on-site, even after online upload.
Professionalism & Instruction Adherence
- Treat staff with courtesy and respect. Aggressive behavior or use of fraudulent documents can lead to rejection or legal consequences.
- Read instructions thoroughly. The Malaysian Immigration Department’s guidelines are detailed—ignoring even minor points can cause your application to be postponed or invalidated.
Conclusion
Avoiding common mistakes during the Malaysian passport renewal process boils down to two key principles:
- Follow official specs to the letter – from photo dimensions to fee payment and form completion.
- Prepare alternative plans – if online fails, book a UTC appointment and be ready to attend in person.
